Return FAQs

In order to return an item you (the original purchaser) must contact us within 7 days of receiving your order. The item must be new, unwashed, in the original packaging with all tags attached. Items must be returned within 10 days of receiving them. If these requirements are not met, the request will be denied. If you return items that have been denied or do not meet our return policy, the items will be returned to you at your cost. Contact us at to return an item, and receive a return label. Once the returned product is received at our warehouse, a refund less the cost of original and return shipping will be issued within 7 days.

Swim is returnable as long as it has not been worn or washed and must have hang tags attached. If it has been visibly worn or washed, we will ship this back to you. 

Once an order has been placed, it cannot be changed or combined with another existing order. However We will sometimes combine and ship orders in an effort to get your products shipped to you faster.

Items that cannot be returned for refund are items that are: Bedding, Clearance, Final Sale, Warehouse Sale, Black Friday Warehouse Sale, Last Call etc.

If an item is returned to us that is not authorized for return or refund, we will attempt to contact you up to 3 times. If we receive no response after 30 days, you forfeit your right to have the item returned to you.

We reserve the right to reject/refuse the refund for items that do not fit these qualifications. The customer will pay to have the items shipped back to them if items are sent to us outside of the time frame and/or not approved for return.