Lost Or Stolen Packages

In the event that a package has not been updated in 15 days, it is the customer's responsibility to reach out to the carrier and file a claim to start an investigation. We are unable to ship a replacement or issue a refund as the inventory of the purchased item(s) may be limited.

We are not responsible for stolen packages once they are delivered by the carrier. We will contact the carrier to verify that the order was indeed shipped to the correct address, but the customer is responsible for contacting the local authorities to report stolen packages. We are not liable for stolen packages and will not issue a replacement or refund of the stolen items.